Retail

Provides a complete environment with all features required by travel agencies and call centers to administrate car rental reservations out of one system

• We offer full training and 2nd level support
• FAQ’s, live chat, MI, easy customer search
• Friendly and modern user interface designed together with agents for agents
• Enables partners to reserve, amend and cancel car hire reservations and to send confirmations of existing reservations, amendments and cancellations via email or fax to the customer
• Reservations and related data are shown in detail and can be exported into many reporting tools
• The Backoffice Solution allows 2nd Level Support from MicronNexus via a Chat Tool.
  Partners can login and put their questions in a chat room to the MicronNexus Helpdesk which is ready for assistance
• Integration of the Market Research Tool which allows the partner a daily updated price analysis of the current car rental offers in the market
• The Backoffice Solution provides a complete environment with all features required by travel agencies and call centers to administrate car rental reservations out of one system
• Friendly and modern user interface designed together with agents for agents
• This application enables partners to reserve, amend and cancel car hire reservations and to send confirmations of existing reservations, amendments and cancellations via email or fax to the customer
• Reservations and all related data are shown in a very detailled way and can be exported into many reporting tools
• The Backoffice Solution allows 2nd Level Support from MicronNexus via a Chat Tool. Partners can login and put their questions in a chat room to the MicronNexus Helpdesk which is ready for assistance
• A further big advantage of this application is the integration of the Market Research Tool which allows the partner a daily updated price analysis of the current car rental offers in the market